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Rental provider duties

33 established claims - 6 refused by the grounding gate

Documented position16

What the body that runs or defines the thing says in its own documentation.

Victorian rental providers must arrange electrical safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.

other
1 quote from 1 source
Rental providers and their agents must arrange gas and electrical safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.

Tenants Victoria states that a landlord or agent failing to give a renter a copy of the most recent gas and electrical safety checks is a breach of duty under the Residential Tenancies Act 1997.

medium confidenceother
1 quote from 1 source
Failure by the landlord or agent to give you a copy of the most recent checks is a breach of duty under the Residential Tenancies Act 1997.

Tenants Victoria states that where Victoria's minimum standards do not apply because a lease started before 29 March 2021, the landlord still has a legal duty to ensure the rental property is fit and safe to live in.

medium confidenceother
1 quote from 1 source
If the minimum standards do not apply because your lease started before 29 March 2021, your landlord still has a legal duty to ensure that the rental property is fit and safe to live in and that any appliances, fittings and furnishings they provide are in good repair.

Victorian rental providers and agents must make sure a property meets minimum standards at the time they advertise or offer to let the property.

other
1 quote from 1 source
Rental providers (landlords) and agents must make sure a property meets minimum standards at the time they advertise or offer to let the property.

Victorian rental providers and their agents must arrange annual smoke alarm safety checks for all rental agreements, whether they commenced before, on or after 29 March 2021.

other
1 quote from 1 source
Rental providers and their agents must arrange annual smoke alarm safety checks for all rental agreements, whether they commenced before, on or after 29 March 2021.

Consumer Affairs Victoria states that rental providers in Victoria must make non-urgent repairs within 14 days of getting a written request.

other
1 quote from 1 source
Rental providers must make non-urgent repairs within 14 days of getting a written request.

Consumer Affairs Victoria states that renters must continue to pay rent while waiting for repairs to be done.

other
1 quote from 1 source
Renters must continue to pay rent while waiting for repairs to be done or waiting to be paid back for repairs.

The rental provider must…

  • organise all repairs to a Victorian rental property that are not the renter's fault.
  • pay for all repairs to a Victorian rental property that are not the renter's fault.
other
1 quote from 1 source
The rental provider must organise and pay for all repairs if they are not the renter’s fault.

Consumer Affairs Victoria states that urgent repairs must be done immediately because they make the property unsafe or difficult to live in.

other
1 quote from 1 source
Urgent repairs must be done immediately because they make the property unsafe or difficult to live in.
  • Consumer Affairs Victoria offers a free repairs inspection.
  • Consumer Affairs Victoria's free repairs inspection includes a Consumer Affairs Victoria inspector visiting the property.
  • Consumer Affairs Victoria's free repairs inspection includes a Consumer Affairs Victoria inspector writing a report about the repairs.
other
1 quote from 1 source
One of our inspectors can visit the property and write a report about the repairs. This is a free service.

Practical effect1

What is observed to happen in practice, as distinct from what is documented.

Tenants Victoria reports that some landlords or their agents ask renters to pay a 'pet bond' if they have a pet.

medium confidenceother
1 quote from 1 source
Some landlords (officially called rental providers) or their agents ask renters to pay a ‘pet bond’ if they have a pet. They may say that this is to cover costs if the pet damages the property.

Changed on13

A dated change. This is where advice quietly stops being true.

  • Victorian rental providers must arrange gas safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.
  • Victorian rental providers' agents must arrange gas safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.
  • Victorian rental providers' agents must arrange electrical safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.
other
1 quote from 1 source
Rental providers and their agents must arrange gas and electrical safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.

From 1 December 2025 all Victorian rental properties must have secured cords on internal window coverings to prevent them forming loops.

other
1 quote from 1 source
From 1 December 2025, all rental properties must have secured cords on internal window coverings to prevent them forming loops.

Additional Victorian rental minimum standards were introduced on…

  • 29 March 2022.
  • 20 March 2023.
  • 1 December 2025.
other
1 quote from 1 source
Additional minimum standards were introduced on 29 March 2022, 20 March 2023 and 1 December 2025.

From 25 November 2025 Victorian rental properties must meet the minimum standards before they are advertised.

other
1 quote from 1 source
From 25 November 2025, rental properties must meet the minimum standards before they’re advertised.

From 25 November 2025 it is an offence in Victoria for a landlord or their agent to advertise or offer a property for rent that does not meet the minimum standards.

other
1 quote from 1 source
From 25 November 2025, it also an offence for a landlord or their agent to advertise or offer a property for rent that does not meet the minimum standards.

In Victorian rental agreements entered into from 29 March 2023, the fixed heater in the main living area must be an energy efficient fixed heater.

other
1 quote from 1 source
For rental agreements entered into from 29 March 2023, this must be an energy efficient fixed heater in the main living area. If there is an existing fixed heater that is not energy efficient, the rental provider must upgrade it.

Victoria's rental minimum standards apply to a renter who moved into their rental property on or after 29 March 2021.

other
1 quote from 1 source
The minimum standards apply if you moved into your rental property on or after 29 March 2021.

Disputed between sources1

Sources that do not agree, presented without picking a winner.

Tenants Victoria states that the landlord or agent must make sure gas and electrical safety checks are carried out every 2 years.

medium confidenceother
2 quotes from 2 sources
Rental providers and their agents must arrange gas and electrical safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.
The landlord or agent must make sure gas and electrical safety checks are carried out every 2 years. These must be done by a licenced or registered gas fitter or electrician [Regulations, schedule 3].

Repeated, with no primary source in reach2

Widely repeated in the field. Within the documents this sweep read, it traces only to other repetitions - which is a fact about our reading as well as about the idea, until each one has been searched for on its own.

Compton Green states that from 1 December 2025 all Victorian residential rental properties must comply with new blind and curtain cord safety standards.

other
1 quote from 1 source
From 1 December 2025, all Victorian residential rental properties must comply with new blind and curtain cord safety standards.

Compton Green tells renters that safety upgrades are considered an urgent repair for its property management team to action.

medium confidenceother
1 quote from 1 source
If you notice loose or hanging cords, let your property manager know immediately. Safety upgrades are considered an urgent repair for our property management team to action.

Refused6

Claims the research produced that the grounding gate would not accept, with its reason. They are here because a site that only shows what passed gives you no way to judge whether the gate does anything.

Show what was refused

Consumer Affairs Victoria dates the duty to arrange gas and electrical safety checks every two years for all rental agreements to 13 October 2026.

Refused: The quote mentions 13 October 2026 only for agreement commencement status, not as the duty's effective date.

Unsupported: dates the duty ... to 13 October 2026

What it rested on
Rental providers and their agents must arrange gas and electrical safety checks by a qualified tradesperson every two years for all rental agreements, whether they commenced before, on or after 13 October 2026.
The landlord or agent must make sure gas and electrical safety checks are carried out every 2 years. These must be done by a licenced or registered gas fitter or electrician [Regulations, schedule 3].

Rental provider duties, as documented by Tenants Victoria, include a landlord or agent having 7 days from receiving a written request to give a renter a copy of the most recent gas and electrical safety checks.

Refused: The quote establishes a 7-day written-request copy duty but does not specify that the copy is of gas and electrical safety checks.

Unsupported: most recent gas and electrical safety checks

What it rested on
If you want a copy, you must put your request in writing to the landlord or agent, who has 7 days from the time they receive the request to give you a copy [regulation 30].

Rental provider duties permit a Victorian renter to organise and pay for an urgent repair themselves only where the repair does not cost more than $2500.

Refused: The quote says a renter can organise and pay for 'the repair' only if it costs no more than $2500, but it does not mention urgent repairs.

Unsupported: urgent

What it rested on
the renter can organise and pay for the repair. They can only do this if the repair does not cost more than $2500.

A Victorian rental provider must pay a renter back within 7 days for an urgent repair the renter organised and paid for.

Refused: The quote states the renter can organise and pay for a repair and the provider must repay within 7 days, but does not specify urgent repair.

Unsupported: urgent repair

What it rested on
the renter can organise and pay for the repair. They can only do this if the repair does not cost more than $2500. The rental provider must pay them back within 7 days.

Rental Dispute Resolution Victoria reviews an application about an urgent repair costing more than $2500 within two business days.

Refused: The quotes do not state that the application RDRV reviews within two business days is one about an urgent repair costing more than $2500.

Unsupported: about an urgent repair costing more than $2500

What it rested on
Renters cannot organise and pay for urgent repairs that cost more than $2500.
RDRV will review the application within two business days.

Tenants Victoria advises renters that sending a breach of duty notice can put them in a better position to end their lease if their landlord frequently refuses or ignores repair requests.

Refused: The quote uses 'It' without specifying that the antecedent is sending a breach of duty notice.

Unsupported: sending a breach of duty notice

What it rested on
It can also put you in a better position to end your lease (officially called a rental agreement) if your landlord frequently refuses or ignores repair requests.